Where to Find the Terms & Conditions

Return to Help Page Step 1 Navigate to your Account Information page by clicking the icon with your initials in the upper right corner of the home page. Step 2 Select “Terms & Conditions.” You can also view the App’s Terms & Conditions by going to:...

How to find your Account and Personal Information

Return to Help Page Step 1 Navigate to your Account Information page by clicking the icon with your initials in the upper right corner of the home page. Step 2 This is your Account Information page. To view your personal information, select “Personal Information.”...

How to Contact Your Personal MedSure Coordinator

Return to Help Page Step 1 You can call your Personal Medsure Coordinator from within the Medsure app. From the home page, select the “Call” button on the bottom of the screen. Step 2 Select “Support Number” to call your Personal MedSure Coordinator. Step 3 Select the...

Understanding Your Medication Dosing Window

Return to Help Page Understanding Your Dosing Window Medsure Systems provides a helpful dosing window that aligns with your doctor’s instruction, allowing flexibility to fit your routine.   Notifications to Remind You Your device will alert you with a...