Navigate to your Account Information page by clicking the icon with your initials in the upper right corner of the home page.This is your Account Information page. To view your personal information, select “Personal Information.”Here, you can view your personal...
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How to Manage Your Notification Settings on an iPhone
Open the settings app on your iPhone.From this settings menu, scroll to select “Notifications.”Scroll down to find and select “MedSure.”From this screen, you can turn notifications on/off. You can also turn sounds and badges for notifications on/off. We strongly...
How to Contact your Personal MedSure Coordinator
You can call your Personal Medsure Coordinator from within the Medsure app. From the home page, select the “Call” button on the bottom of the screen.Select “Support Number” to call your Personal MedSure Coordinator.Select the green “Call” button to confirm the call....
How to Disable Face ID
Navigate to your Account Information page by clicking the icon with your initials in the upper right corner of the home page.Select “Disable Face ID.”Select “Disable” again to confirm. Face ID is now disabled.