Open the settings app on your iPhoneFrom this settings menu, scroll to select “Notifications”Scroll down to find and select “MedSure”From this screen, you can turn notifications on/off. You can also turn sounds and badges for notifications on/off. We strongly...
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How to contact your Personal MedSure Coordinator
You can call your Personal Medsure Coordinator from within the Medsure app. From the home page, select the “Call” button on the bottom of the screenSelect “Support Number” to call your Personal MedSure CoordinatorSelect the green “Call” button to confirm the call Your...
How to disable face ID
Navigate to your Account Information page by clicking the icon with your initials in the upper right corner of the home pageSelect “Disable Face ID”Select “Disable” again to confirm Face ID is now disabled
How to enable face ID to login
The first time you login to the MedSure App, it will ask if you would like to setup Face ID. You can also enable Face ID from your Account Information page. Navigate to your account information page by clicking the icon with your initials in the upper right corner of...