How to

How to Contact your Personal MedSure Coordinator

You can call your Personal Medsure Coordinator from within the Medsure app. From the home page, select the “Call” button on the bottom of the screen.Select “Support Number” to call your Personal MedSure Coordinator.Select the green “Call” button to confirm the call....

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How to Disable Face ID

Navigate to your Account Information page by clicking the icon with your initials in the upper right corner of the home page.Select “Disable Face ID.”Select “Disable” again to confirm. Face ID is now disabled.

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Recent Posts

Where to Find the Terms & Conditions

Navigate to your Account Information page by clicking the icon with your initials in the upper right corner of the home page.Select “Terms & Conditions.” You can also view the App’s Terms & Conditions by going to:...

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How to Find Your Account & Personal Information

Navigate to your Account Information page by clicking the icon with your initials in the upper right corner of the home page.This is your Account Information page. To view your personal information, select “Personal Information.”Here, you can view your personal...

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How to Manage Your Notification Settings on an iPhone

Open the settings app on your iPhone.From this settings menu, scroll to select “Notifications.”Scroll down to find and select “MedSure.”From this screen, you can turn notifications on/off. You can also turn sounds and badges for notifications on/off. We strongly...

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