Where to Find the Privacy Policy

Return to Help Page Step 1 Navigate to your Account Information page by clicking the icon with your initials in the upper right corner of the home page. Step 2 Select “Privacy Policy.” You can also view the App’s Privacy Policy by going to:...

Where to Find the Terms & Conditions

Return to Help Page Step 1 Navigate to your Account Information page by clicking the icon with your initials in the upper right corner of the home page. Step 2 Select “Terms & Conditions.” You can also view the App’s Terms & Conditions by going to:...

How to Find Your Account & Personal Information

Return to Help Page Step 1 Navigate to your Account Information page by clicking the icon with your initials in the upper right corner of the home page. Step 2 This is your Account Information page. To view your personal information, select “Personal Information.”...

How to Manage Your Notification Settings on an iPhone

Return to Help Page Step 1 Open the settings app on your iPhone. Step 2 From this settings menu, scroll to select “Notifications.” Step 3 Scroll down to find and select “MedSure.” Step 4 From this screen, you can turn notifications on/off. You can also turn sounds and...

How to Contact Your Personal MedSure Coordinator

Return to Help Page Step 1 You can call your Personal Medsure Coordinator from within the Medsure app. From the home page, select the “Call” button on the bottom of the screen. Step 2 Select “Support Number” to call your Personal MedSure Coordinator. Step 3 Select the...